Standard Terms & Conditions
1. Installation Work:
a) All electrical installation work will comply with BS7671: 2018 Eighteenth Edition and any amendments in force at the time of the works.
b) All electrical installation work will comply with applicable Building Regulations in force at the time of the works.
c) Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.
d) Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking / conduit.
e) All outside cables will be clipped to the walls and fabric of the building, including any installed SWA cable unless agreed otherwise. No trench will be excavated and the cable will not be buried.
f) Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to affect a fully satisfactory reinstatement.
g) Where agreed beforehand, chases to walls, etc will be re-filled to 2mm below plaster finish depth, however final finishing of skim coat plaster and final decoration is excluded.
h) All endeavours will be made to undertake installation work to a clean standard, using dustsheets and vacuum cleaning equipment as necessary.
i) The contract outlines the expected duration of the installation work.
j) Whilst undertaking the installation work at the property, the client is required to provide water and power free of charge.
2. Exclusions:
a) Clearing and / or moving of furniture and other items blocking access to work areas are not included.
b) Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc) are not included, except as outlined in 1d, e and f above.
c) Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.
3. Extras & Variations:
a) All extras and variations must be agreed in writing prior to commencement or confirmation by email or text message on the day before the work is carried out.
4. Pricing:
a) The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.
b) Unless stated otherwise, the costs quoted assume standard working hours between the hours of 08:00 hrs – 16:00 hrs Monday to Friday inclusive. Work required outside these hours may attract out of hours premium rates.
c) Any additional work not covered in our quoted costs will attract additional time charged at the minimum charge rate of £85.00 per hour plus VAT plus any materials costs.
d) All figures quoted are valid for a date of 7 days from the date of the estimate or quotation.
5. Deviations from Building Regulations and BS7671:
a) All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a client requires deviation from such regulations, a written instruction and record will be required.
6. Risk and Title of Goods and Property:
a) The risk in all goods supplied shall pass to the Client upon delivery.
b) All goods supplied shall remain property of S Cloud Electrical Services until all sums due have been paid in full.
c) The client is responsible for ensuring that the property is insured for the duration of the installation work.
7. Warranty:
a) S Cloud Electrical Services warrants its installation work to be defect free for a period of twelve months from invoice date. Such cover does not extend to goods not supplied by S Cloud Electrical Services, physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.
b) Any part that requires registration for an extended warranty past the twelve-month period shall be the client’s responsibility to register the product.
8. Payment:
a) For all jobs, payment is due on receipt of the invoice and satisfactory completion of the work.
b) On larger jobs the deposit amount must be paid before work commences. We will always endeavour to protect your deposit by offering the payment to be made by credit card.
c) Stage payments will be requested by prior arrangement where planned works take longer than 7 days or the total amount is over the sum of £500.
d) The final payment must be made on completion of the specified works to S Cloud Electrical Services Limited.
e) Payment can be made by Card, BACS and Cheque. Cash is not a preferred payment method.
9. Late Payment:
a) Final payment is due upon satisfactory completion of the work and/or within 14 days from the date of the final invoice.
b) In the event of any non-payment S Cloud Electrical Services Ltd reserve the right to instruct an independent debt recovery agent to recover the debt and their additional costs will payable by the client.
c) Any late payments will incur an additional cost of 3% per annum for any outstanding amounts.
10. Certification:
a) Only draft Electrical Certificates will be issued until full payment has been received.
11. Dispute Resolution:
a) In the event of any dispute, please contact S Cloud Electrical Services first in writing.
b) If the dispute cannot be resolved, please refer to the NICEIC Platinum Promise - https://www.niceic.com/find-a-contractor/platinum-promise
12. Cancellation of an appointment:
a) In the event that an agreed appointment requires cancelling or re-scheduling, S Cloud Electrical Services requires 24 hours notice in writing. If this is not received within the notice period a cancellation fee will be charged at the minimum charge rate as specified in section 4.c of these terms and conditions.
B) In the event of an agreed appointment for a rental property, if the tenant will not allow access or is not home a call out fee will be charged at the minimum charge rate as specified in section 4.c of these terms and conditions.
